Let’s talk about a kind of work that no one really acknowledges—but most of us do all the time: relaying information.
You get a message. You read it. You think about how to pass it along. You rephrase, summarize, cut the fluff, and try to make sure the other person gets it without missing anything.
It’s thoughtful.
It’s generous.
It’s also... kind of exhausting.
Whether it’s simplifying a client email for your team, summarizing a long group chat for your partner, or trying to schedule a get-together across a verbal, text and email channel, you’re acting as an interpreter. And that’s mental and emotional labor.
💡 In operations and supply chain, we avoid this kind of thing like the plague. Every time information passes through someone, there's a risk of delay, error, or miscommunication. It’s called a handoff, and too many of them slow things down. We streamline by cutting the middle layer.
So… what happens if we do the same thing in life?
🧠 What I’ve Been Testing Lately:
For the past few weeks, I’ve stopped being the middleman.
Instead of summarizing messages or emails, I’ve started just forwarding the email or sending a screenshot. That’s it.
No extra commentary. No interpretation. Just, “Here’s the info—take a look.”
It’s surprisingly freeing.
It also lets the other person see everything you saw and draw their own conclusions, instead of relying on your CliffsNotes version.
Try This Today (Just 5 Minutes):
📱 Personal:
Instead of rewriting that long text thread or explaining an upcoming event—just take a screenshot and send it.
Even better? Create a group chat or shared calendar with your partner, family, or frequent contacts. No more playing the middleman.
💼 Business:
You can’t (and shouldn’t) just forward a screenshot to your boss—promise me you won’t.
Here’s where AI earns its keep: Ask ChatGPT or Copilot to summarize your email thread in a tone that’s professional, clear, and highlights key action items.
Then, just copy, paste, and send. Easy.
A run state isn’t about doing everything perfectly—
It’s about reducing friction, saving energy, and letting good information flow on its own.
See you next time,
Monica
